Nina B. Khosravi
ENTHUSIASTIC COMMUNITY MANAGER
Highly accomplished business professional with over 10 years of experience in sales, marketing, and customer service.
Proven track record of success with networking, event management, and business development. Provides trusted advisor relationship with all internal and external customers. Excellent communication skills; ability to develop and leverage relationships at all levels within and outside the organization. 
"Hi, I'm Nina Khosravi ... I'm looking forward to connecting with you."
DEMONSTRATED CORE COMPETENCIES
  •  RELATIONSHIP BUILDING
  •  PEOPLE COORDINATION
  •  COMMUNICATION
  •  CREATIVE PROBLEM SOLVING
  •  SALES - INSIDE & OUTSIDE
  •  LEADERSHIP
  •  BUSINESS DEVELOPMENT
  •  EVENT MANAGEMENT
WHAT SETS ME APART
The following three attributes set me apart from others when adding value to an organization: 
PASSION & DRIVE
RELATIONSHIP BUILDER
TRUSTED ADVISOR
Nina B. Khosravi
ENTHUSIASTIC COMMUNITY MANAGER
PROFESSIONAL EXPERIENCE
STACK OVERFLOW, Denver, CO
2016 – 2017
REPRESENTATIVE, Sales
Prospected clients and developed strong relationships. Designed and implemented hiring strategy for customers. On-boarded and managed accounts. 
  •  Cultivated culture of inclusivity and sense of community for all reps by planning monthly outings with sales team and being leader that exemplified openness and acceptance of other colleagues
  •  Responsible for full sales cycle (prospect, sell, onboard, account manage, renewal) for over 150 customers
  •  Produced presentations and campaign proposals for potential customers
  •  Managed prospect list of over 170 accounts using Salesforce
  •  Hit monthly quotas (ranging from $15,000-$20,000)
TOUCHSTONE MEDICAL IMAGING, Thornton, CO
2013 – 2015
REPRESENTATIVE, Marketing
Built strong relationships within referral community. Drove business to center through marketing campaigns and events.
  •  Established relationships leaving long lasting-impression on those within referral community, which in turn generated 30% increase in overall business for center
  •  Responsible for creating and executing recognition programs within center to keep employees engaged and motivated
  •  Developed and launched monthly marketing campaigns
  •  Planned and executed events: largest was annual open house with over 300 people from referring community in attendance (largest attendance on record for Colorado facility)
  •  Set new company record for highest number of MRI’s to be completed within one month
  •  Had 3rd largest increase in overall yearly revenue out of 40 centers
  •  Acquired referrals from doctors’ offices through cold calling, setting up lunches/breakfasts/events, and visiting doctors’ offices on a regular basis
HARPER POINT PHOTOGRAPHY, Fort Collins, CO
2013
DIRECTOR, Marketing (Independent Contractor)
Created and implemented marketing strategy to get Harper Point's name on map in Denver.
  •  Designed and launched marketing strategy to gain new clientele for future expansion in Denver, a previously uncharted territory
  •  Developed strategic partnerships by utilizing social media outlets, networking events, email, cold calls, and referrals
OTTERBOX, Fort Collins, CO
2011 – 2013
REPRESENTATIVE, Customer Service (acting as HEAD, Cultural Integration)
Performed customer service duties of answering calls and emails. Created and implemented Cultural Integration Program. Lead team of over 100 reps on culture team. Facilitated training and acted as onsite training coordinator.
  •  Developed and implemented program that created sense of community within customer service department (coining term "Integration") in order to keep remote employees engaged and motivated
  •  Scheduled and coordinated over 300 at-home agents for mandatory bi-monthly in-office workday
  •  Lead team of over 100 reps that promoted “Make Their Day” FISH principle resulting in higher employee engagement rates
  •  Organized and aided in training for classes of over 30 new customer service representatives bi-weekly (training duties included: facilitating trainings, organizing trainees with trainers, being sole contact for questions when trainees were on floor with trainers)
  •  Answered over 100 phone calls and responded to over 50 emails daily
HUTHOT MONGOLIAN GRILL, Fort Collins, CO
2008 – 2012
MANAGER, HEAD TRAINER, and SERVER
APPLE INTERNSHIP, CSU, Fort Collins, CO
2008 – 2009
REPRESENTATIVE / COORDINATOR, Apple Campus and Events
EDUCATION
  • B.A., COMMUNICATION STUDIES, Colorado State University, Fort Collins, CO
AWARDS & ACHIEVEMENTS
  •  TOUCHSTONE (2014): The Touchstone Club - hit all quarterly goals in all modalities
  •  TOUCHSTONE (2014): The 500 Club - hit over 500 MRI’s in one month
Nina B. Khosravi
ENTHUSIASTIC COMMUNITY MANAGER
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